Last updated: October 16, 2026
These SMS Terms cover text (SMS and MMS) messages and WhatsApp messages sent through Truly, a service of Truly LLC.
What we send
Truly sends messages on behalf of law firms that use Truly, and on its own behalf. Messages include:
- one-time sign-in codes;
- interview invitations with a secure link; and
- interview reminders and follow-ups that a law firm sets up.
Truly does not send marketing messages by text.
How you sign up
Consent is collected before any message is sent:
- Law firm clients agree to receive SMS and MMS messages from their law firm, sent through Truly, when they sign up for the firm’s services. Each law firm using Truly is required to collect this consent from its clients.
- Law firm staff agree to receive SMS and MMS messages from Truly when their firm signs up for Truly’s service.
- Anyone who asks for a sign-in code by text has requested that message.
Consent to receive messages is not a condition of buying any goods or services.
Frequency
Message frequency varies with your interviews and your law firm’s reminders.
Opting out
Text STOP to the number that messaged you. We will send one message confirming that you’ve been unsubscribed, and you won’t receive further messages from that number. To sign up again, text START. If you opt out, you can still sign in to the client portal with an email code.
Help
Text HELP for help, or email info@truly.law.
Costs
Message and data rates may apply. Ask your wireless provider about your plan.
Carriers
Carriers are not liable for delayed or undelivered messages.
Privacy
Mobile information is not shared with third parties or affiliates for marketing or promotional purposes. Text message opt-in data and consent are not shared with any third party. See our Privacy Policy.
Contact
Truly LLC, 603 E 16th St, Ste 110, Holland, MI 49423 ยท info@truly.law